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Migration checklist

Use this list before you change DNS. It does not replace backups or testing — it keeps common surprises visible.

Procurement SLA alignment: targets in SLA §5 for acknowledgements (severity table) apply once ticketing captures scope; WhatsApp pings are conversational—open a correlated ticket when finance requires an SLA clock.

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Go-live verification pack

DNS is flipped — validate SSL termination, SMTP auth, SPF/DKIM, cron, gateways, CDN purges before closing the migration. Follow the standalone verification checklist.

Appendix · KVM VPS migrations

Use alongside the numbered steps below when the source workload is bare-metal or KVM (not necessarily cPanel). These bullets exist so finance can attach the same artefacts we ask NOC peers for.

  1. 1.Freeze a full backup

    Export databases, download site files, and snapshot email forwarders or mailboxes you still need.

  2. 2.Lower DNS TTL early

    A day before cutover, reduce TTL on the domain so DNS changes propagate faster (often 300–600s).

  3. 3.Provision HostStack first

    Order the target plan, create cPanel, and verify you can log in before you touch production DNS.

  4. 4.Move files & databases

    Restore backups or use migration tools; test wp-admin or your app on a hosts file or temporary URL if available.

  5. 5.Verify email & SSL

    Recreate mail accounts, test send/receive, and confirm Let’s Encrypt or your certificate covers the right hostnames.

  6. 6.Cut DNS & monitor

    Point A/AAAA and MX records to HostStack; watch logs and open a ticket if you see mail loops or mixed content.

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